FAQ

Find answers to your questions
Find answers to your questions
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You are not bound to get your domain through dooklik. If you already have an existing domain name dooklik team will get all the data needed from you and take it from there. If you don’t, dooklik will buy and manage your domain for you.

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We currently support pricing in the following currencies:

USD – United States Dollar

EUR – Euro

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Our support team will hold your hand from the time you visit the website until your website is full-fledged and operational.  This is not an off the shelf package so No you do not need to be a designer or developer to use dooklik. Chose the product you need whether website, application, feature or service and contact our Support team to get you through the process.

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In case of purchasing issues, please contact dooklik Support team for a refund, order replacement, or cancellation.

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Everyone needs a website! Whether you are a company or an individual, you need to bring your business online and grow it with dooklik. You may be a lawyer, blogger, vlogger, fitness professional or a yoga Guru. dooklik team is an email away to help you set up your digital persona and start selling online.

dooklik will help you build a professionally designed, lead-catching, sales-increasing, brand-differentiating website.

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With dooklik, you can use one of the following payment methods:

Your Visa and MasterCard only.

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Follow the steps below to place an order:

1. Add to Cart

Visit the product page you wish to buy and add the product to you cart.

2. Review Cart

After you finish touring dooklik website and adding all the products you want to you cart, kindly go to you cart page and review all items in your cart to verify the correct order. You may access your cart page by clicking on the cart icon at the top corner of dooklik website.

3. Proceed to Checkout

When you are ready to order, click on the purple button located in your cart labeled “Proceed to Checkout”.

4. Account Registration

Returning Customers: Log into your account using the same email address and password you used to create your account on dooklik. If the email address used to set up your account is no longer valid, please contact our Support team to update your account or simply create a new account.

New Customers: New customers will need to create an account. For assistance setting up your account, click here.

5. Payment Information

Select your method of payment. View acceptable payment methods here.

6. Submit Order

Review all the information you have entered. If everything is correct, select “Submit Order now” to proceed with your payment.

Do not click "Submit" more than once, or the system will duplicate your order.

An order confirmation will appear on your screen with your invoice number.

We recommend printing a copy of your order confirmation page for your records. We will also immediately email a copy of your order to you. You can check your email and save the copy sent.

Note: For Payment Information including accepted methods of payment and details on payment processing, charge timeline…, click here.

7. Check Your Order Status

If, at any time, you would like to review your order, click on your profile Icon in the top right corner of the website to login to your Account and check your orders.

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Yes, but you need to contact our Support team to do so.

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In case you forgot your password, click on “Forgot my Password” in the log in page and an email will be sent to your email address with a new password.

In case you wish to change your password, please visit your dooklik account page, click on change password and fill the new password you wish to use.

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Once you order a website. The project is divided into 5 phases:

  • Data Collection: dooklik team gets all the information necessary from you to analyze your need and draft the most suitable website for your business – 1 Day
  • Design phase: our team will come up with a design template with minor modifications to reflect a professional and personalized image. You will get the selected design after 5 working days with ongoing sneak peaks of progress updates – 5 Days
  • Development: packed with the features you line of business requires your website will be developed using latest in web development technology and language – 15 Days
  • Deployment and Data entry: after your website is designed and developed it will be filled with necessary data and deployed on all platforms in a secure environment to ensure success – 2 Days
Your website will be ready in less than 25 days along with a 3 hours platform training so you would be able to soar and take your business to the next level. 
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